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Tiledesk project preview
BusinessAlternative to IntercomAlternative to Zendesk ChatAlternative to LiveChat

Tiledesk

Open Source Live Chat and Generative AI customer support platform with omnichannel chatbots.

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LicenseMIT
GitHub stars1.5k
Last commit1 weeks ago
Tags5 topics
Conversational SupportBusinessOmnichannel LivechatAi Chatbot SupportTiledesk Server
Overview

Why consider Tiledesk?

Tiledesk is an open-source omnichannel customer support and generative AI chatbot platform written in Node.js and Angular by Tiledesk Inc. It combines live agent chat widgets with visual conversational flow designers, LLM knowledge base retrieval, and WhatsApp/Telegram routing.

Guided learning

Learn Tiledesk by building

Practical setup notes, real use cases, and copy-ready examples in one focused guide.

1 min read 2 sections
In this guide2 sections

Overview of Tiledesk

Tiledesk automates customer support tickets with visual conversational AI chatbot flows.

Docker Quickstart

bash
1git clone https://github.com/Tiledesk/tiledesk-deployment.git
2cd tiledesk-deployment && docker compose up -d

Tiledesk is licensed under the permissive MIT License.

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Tiledesk FAQs

Tiledesk is listed as a Business tool on TiloBox. Review the overview, features, and official documentation on this page to decide whether it solves your specific workflow.

Start with the project's GitHub repository and official website for supported installation and deployment instructions. Test the setup with representative data or a small project before rolling it out more widely.

Tiledesk is listed under the MIT license. Read the complete license text and the project's notices before using, modifying, or distributing the software.

Production readiness depends on your requirements. Review maintenance activity, security practices, documentation, backup and upgrade procedures, and compatibility with your stack; then validate it in a non-production environment.

Tiledesk is listed as an alternative to Intercom. Compare the core workflow, deployment model, integrations, and licensing against your must-have requirements before switching.