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Telegram Support Bot project preview
CommunicationAlternative to Intercom MessengerAlternative to TidioAlternative to Crisp Chat

Telegram Support Bot

Turn any Telegram chat into a shared customer support and ticket routing inbox.

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LicenseGPL-3.0
GitHub stars610
Last commit1 weeks ago
Tags5 topics
Telegram Support BotCommunicationMessaging Helpdesk AppCustomer Service BotChat Ticket Router
Overview

Why consider Telegram Support Bot?

Telegram Support Bot is an open-source customer messaging bridge. It routes customer Telegram messages into a private agent staff group, allowing support reps to reply with text/media while maintaining user privacy.

Guided learning

Learn Telegram Support Bot by building

Practical setup notes, real use cases, and copy-ready examples in one focused guide.

1 min read 2 sections
In this guide2 sections

Overview of Telegram Support Bot

Telegram Support Bot allows support teams to answer customer Telegram inquiries from a single agent group chat.

Quickstart

bash
1git clone https://github.com/bostrot/telegram-support-bot.git
2cd telegram-support-bot
3pip install -r requirements.txt
4python main.py

Set your Telegram bot token in config.ini to start routing incoming chats to your agent group.

Telegram Support Bot is licensed under the GNU General Public License v3.0.

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Telegram Support Bot FAQs

Telegram Support Bot is listed as a Communication tool on TiloBox. Review the overview, features, and official documentation on this page to decide whether it solves your specific workflow.

Start with the project's GitHub repository and official website for supported installation and deployment instructions. Test the setup with representative data or a small project before rolling it out more widely.

Telegram Support Bot is listed under the GPL-3.0 license. Read the complete license text and the project's notices before using, modifying, or distributing the software.

Production readiness depends on your requirements. Review maintenance activity, security practices, documentation, backup and upgrade procedures, and compatibility with your stack; then validate it in a non-production environment.

Telegram Support Bot is listed as an alternative to Intercom Messenger. Compare the core workflow, deployment model, integrations, and licensing against your must-have requirements before switching.